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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Isaiah Smith

August 5, 2026

5  out of  5
rating by Isaiah Smith
"If you’re reading this, you’re probably not here to see how “structured,” “kind,” or how much they’ve helped others succeed. You’re probably here to find the list of negative experiences, the weak spots in their service delivery, and the reasons why “Here” is better than “Elsewhere.” Let’s be honest, you’ve never made a really important decision based on just what others think, or on an online survey. Let me help you find what you’re looking for—an insurance policy, right? But you’re asking, “How do I know which policy, agency, or experienced insurance agent I can trust to take care of everything I’ve worked hard for, the accident my daughter or son was in, which wasn’t their fault, because accidents happen, but because of this specific branch and agent, Ms. Gail Jackson, I know my family and loved ones will be in good hands. The last thing you want is your family mourning a loved one. It’s going to happen, that’s life, but as someone who’s trusted their career, family, finances, and future, it’s a big deal. Don’t make the mistake of knowing exactly who to move forward with in your family’s biggest decision, one you can’t help them with because you’re no longer here to simply trust another when they say, “if not here (specifically with Gail), then where else. Your not gaining more time or chances, id encourage you to make the choice God is given you, for those who don’t believe in a God; my advice to you is, “Let Go & Let Gail”
-A 28 Year Long Committed Believer in ,Ms. Gail; Ms. Gail, S. Jackon."
We responded:
"Wow Isaiah what a wonderful, heartfelt review! Thank you and I couldn't agree more. Gail is a blessing and I'm truly grateful to have her as a part of my team. Thank you again for your review and your business. It's a pleasure to serve you!"
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Cathy Tucker

July 30, 2026

5  out of  5
rating by Cathy Tucker
"I’m very pleased with the help I got from Brandy at State Farm in Laurinburg NC
She was very helpful and assisted me in getting Car and house insurance at a good rate."
We responded:
"Thank you for the feedback and shoutout to Brandy, Cathy! It's our pleasure to serve you and we appreciate your business!"
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Riley Horne

July 17, 2026

5  out of  5
rating by Riley Horne
"I had a wonderful experience working with this team, and they made setting up my policy incredibly easy. Their communication is top-notch, and I highly recommend them to anyone looking for reliable insurance."
We responded:
"Thank you, Riley, for your recommendation and for sharing your experience with our team. We're delighted to hear that setting up your policy was smooth and that our communication met your expectations. If you ever need assistance with your insurance needs, don't hesitate to reach out."
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Diana Chavis

July 17, 2026

5  out of  5
rating by Diana Chavis
"I love Ms. Gail!!! She helps you out with anything you need as fast as she can!!"
We responded:
"Thank you for your feedback, Diana! We're delighted to hear that Ms. Gail has been able to assist you quickly and effectively with your needs. Our team is always here to help with any insurance questions or requirements you may have."
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Whitney Norton

July 15, 2026

5  out of  5
rating by Whitney Norton
"State Farm is awesome, especially Amanda she’s always on top of things when we need something."
We responded:
"Thank you for your feedback, Whitney! It's great to hear that Amanda has been so helpful and attentive to your needs. We're glad to have you with us at Jordan Aylward - State Farm, and we're here whenever you need assistance with your insurance coverage."
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Chuck Matthews

July 14, 2026

5  out of  5
rating by Chuck Matthews
"I enjoy talking with the folks at State Farm. They are very knowledgeable and helpful in getting the right insurance for your needs."
We responded:
"Thank you Chuck! It was a pleasure visiting with you. Please let us know if there's anything we can help with!"
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Mike Chavis

July 9, 2026

5  out of  5
rating by Mike Chavis
"I want to recognize Ms. Gail at this State Farm office. While she’s not my agent, she handles much of the office’s business and takes excellent care of customers. She’s punctual, polite, and always returns your calls. She personally walks you through any issue — even ones outside her responsibility — and goes the extra mile to make sure every customer leaves happy. She’s a true asset to this office"
We responded:
"Thank you, Mike, for highlighting Ms. Gail's dedication and exceptional service. It's great to hear how she consistently goes above and beyond to assist our customers. Your feedback is invaluable to us and we appreciate you taking the time to share it."
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Ashley Barnes

June 29, 2026

5  out of  5
rating by Ashley Barnes
"I appreciate the care and concern shown by this office. Ms. Debbie patiently helped me understand all the benefits of switching my insurances to State Farm, and even helped me save some money. Thank you for educating me on the necessity of life insurance and the benefits it will bring to my family and I. We appreciate you!"
We responded:
"Thank you, Ashley, for your thoughtful review. We're glad to hear that Ms. Debbie was able to assist you in understanding the benefits of switching to State Farm and help you save money. It's great to know that the information on life insurance was valuable to you and your family."
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Michael Walden

June 11, 2026

5  out of  5
rating by Michael Walden
"Fast, easy and very friendly service!!!"
We responded:
"Thank you, Michael, for your feedback! We're glad to hear that you found our service fast, easy, and friendly. If you need any further assistance, feel free to reach out."
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Carol Greer

June 10, 2026

5  out of  5
rating by Carol Greer
"Great service. Very friendly welcome by Brandy.
She answered all of our questions. Explained everything in detail.
I would recommend anyone to call Brandy at State Farm."
We responded:
"Thank you, Carol, for your feedback! We're glad to hear that Brandy provided you with a friendly welcome and detailed explanations. Your recommendation means a lot to us."
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June Hopkins

June 5, 2026

5  out of  5
rating by June Hopkins
"47 years of great service!
Thank You State Farm!"
We responded:
"Thank you June! It's a pleasure to serve you and we appreciate your business!"
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Brittany Wells

May 21, 2026

5  out of  5
rating by Brittany Wells
"Ms.Brandy was a pleasure to work with. Thank you for the excellent customer service."
We responded:
"Thank you, Brittany, for your kind words about Ms. Brandy. We're glad to hear you had a great experience with our customer service. We appreciate your feedback!"
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Samantha Bowen

May 19, 2026

5  out of  5
rating by Samantha Bowen
"Ms. Gail was excellent to work with! Quick responses and great service!"
We responded:
"Thank you Samantha! Gail is truly special here and I'm glad to hear your experience with her was outstanding. I appreciate your business and please let me know if there's ever anything we can help with!"
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Qytisha Lester

May 14, 2026

5  out of  5
rating by Qytisha Lester
"The cheapest I’ve paid on insurance so far!"
We responded:
"Thank you, Qytisha, for sharing your experience! We're glad to hear that you're satisfied with the affordability of your insurance. If you have any questions or need further assistance, feel free to reach out."
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Shirley Royals

May 9, 2026

5  out of  5
rating by Shirley Royals
"Jordan took time with me to review my account and make suggestions to update my policy. He was very helpful getting me the coverage I needed to make sure I was protected in emergencies.
Having experienced a devastating total home loss in my past due to arson, I truly know from experience the value of a good insurance agent and company

I certainly would recommend his company for your insurance needs.
He made suggestions to personalize my policy to my needs . The staff is friendly and accommodating. There was absolutely no wait time for my appointment, and I was greeted with a smile.
Competence, knowledge, financial interest for the customer, and a friendly
Staff....all components for a successful company and a happy customer!"
We responded:
"Thank you Shirley! It was a pleasure visiting with you. I thank you for your business and allowing me to help you with your insurance and financial services needs!"
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Ron Baucom

April 21, 2026

5  out of  5
rating by Ron Baucom
"Amanda was extremely helpful transferring my policies to this office as well as handling some homeowners and automobile changes I needed assistance with. I look forward to dealing with her and this office in the future for all of our insurance needs."
We responded:
"Thank you Ron! Amanda does a great job taking care of our customers and we look forward to serving you with all your insurance and financial services needs!"
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Yvonne Locklear

April 20, 2026

5  out of  5
rating by Yvonne Locklear
"Jordan Aylward, Gale Jackson and all the ladies in the office have became our family. I have been with them for over 38 years and don't plan on leaving.... You may wonder why? Or You don't shop around!!! Several years ago someone hit me and my vehicle needed repairing, once I called my agent, they helped me every step of the way. Phone calls just to check on me. Even answered on weekend. That's the kind of personal service you get!!!! No run around with them. Everytime you call you get a live person on the phone!!! PROBLEMS with my roof Jordan took the lead and got me the help I NEEDED!!! I rest easy now at night knowing MY STATE FARM AGENT AND HIS ACCOCIATES ARE ONLY A PHONE CALL AWAY !!!!!!"
We responded:
"Aww, thank you Yvonne! Absolutely, we will take care of you and it's a pleasure doing so!!"
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Tim Walden

April 13, 2026

5  out of  5
rating by Tim Walden
"Fast and easy"
We responded:
"Thank you Tim! We appreciate your business!"
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Tamara McDougald

April 7, 2026

5  out of  5
rating by Tamara McDougald
"State Farm has consistently delivered outstanding customer service whenever I’ve needed assistance. I especially want to recognize Gail Jackson for her exceptional support—she truly goes above and beyond. Gail made sure I had all the information I needed, took the time to explain everything clearly, and even followed up afterward to ensure I didn’t have any additional questions. Her dedication and attention to detail made the entire experience smooth and reassuring."
We responded:
"Thank you Tamara! Gail is a blessing who truly takes care of our customers!!"
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Katina Sammons

March 12, 2026

5  out of  5
rating by Katina Sammons
"Ms. Debbie, is amazing, very pleasant, knowledgeable and caring. She literally made my day as soon as a sat down. State Farm is by far the best."
We responded:
"Debbie is amazing, thank you Katina for the shoutout! Glad to hear your experience was memorable. Please let us know if there's anything we can help you with. Thank you for your business!"
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Kathy Locklear

March 5, 2026

5  out of  5
rating by Kathy Locklear
"Thank you to Brandy for helping me get a new car insurance policy for my mother-in-law. She was great!"
We responded:
"Thank you Kathy! Happy to hear Brandy was able to take care of y'all!!"
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Lainey Barnes

March 2, 2026

5  out of  5
rating by Lainey Barnes
"I cannot say enough wonderful things about Debbie! She is incredibly experienced, knowledgeable, and truly takes the time to make sure I understand my coverage and options. She’s consistently friendly, approachable, and so easy to talk to. Anytime I have a question or need assistance, she responds quickly and provides the absolute best customer service. It’s such a relief knowing I have someone I can trust handling something as important as my insurance. I highly recommend her and this office! They genuinely care about their clients!"
We responded:
"Thank you Lainey! Couldn't agree more :). Debbie is a wonderful member of this team who truly cares and looks out for our customers!"
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Jennifer Smith

March 2, 2026

5  out of  5
rating by Jennifer Smith
"So glad Debbie Barnes is back working at State Farm . Debbie has been my agent for a long time and has always been there to help if any questions come up and always does her best"
We responded:
"Thank you Jennifer! We're so glad Debbie is back too :). Please let us know if there's anything we can help with!"
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Owen Campbell

February 27, 2026

5  out of  5
rating by Owen Campbell
"I don’t know where to start but one thing for sure, quality, reliability and dependability are words that describe my experience with Jordan. From start to finish, he was professional, knowledgeable, and genuinely focused on helping me find the right coverage for my needs. They took the time to explain my options clearly, answered all my questions with patience, and made what can usually be a stressful process feel smooth and straightforward.

What stood out most was his responsiveness and attention to detail. Every follow-up was timely, and I always felt like a priority rather than just another customer. His guidance gave me real confidence that I was making the best decision for my situation.

If you’re looking for someone trustworthy, efficient, and easy to work with, I highly recommend this agent. They truly go above and beyond."
We responded:
"Wow Owen, what a heartfelt review, Thank you! It's been a pleasure working with you and getting to be a part of this exciting new stage in life! "
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Paul Watford

February 26, 2026

5  out of  5
rating by Paul Watford
"Through review, Ms Gail went over all my policies and we made necessary adjustments, a pleasant experience, thank you very much"
We responded:
"Thank you Paul for the shout out for Gail! She's fantastic! It's a pleasure to serve you!"